What to Ask Before Choosing an In-Home Care Agency

Choosing a home care agency can feel overwhelming. You’re trusting someone with the safety, health, and dignity of someone you love. So, what should you ask before making a decision?

Here are the top five questions to guide you:

1. Are your caregivers background-checked, bonded, and insured?
   Comfort Angels is licensed by the state of California, and all our caregivers are fully vetted and covered under workers’ compensation.

2. Do you customize care plans?
   Yes. Every client receives a personalized plan based on their daily needs, health condition, and family goals.

3. How do you monitor care quality?
   Our coordinators regularly check in, and we provide transparent care notes and direct contact with our care managers.

4. Can I meet the caregiver first?
   Absolutely. We prioritize continuity and compatibility.

5. What services do you offer beyond personal care?
   From companionship to light housekeeping and medication reminders, we support the whole person physically and emotionally.

Asking the right questions ensures you find an agency that cares not just for your loved one, but for your peace of mind.